Terms and conditions illustration
Understanding Our Policies

Terms and Conditions

Welcome to Feet Better! These Terms and Conditions outline the rules and regulations for the use of our website, located at www.feetbetter.org, and the purchase of products from our online store.

By accessing this website and making a purchase, you accept these Terms and Conditions in full. Please read them carefully.

Our Agreement with You

General Conditions

These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Acceptance of Terms

By using our site and services, you agree to be bound by these Terms and Conditions, including any additional terms and policies referenced herein.

Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates on our website. It is your responsibility to check this page periodically for changes.

Website Usage

Use of the Site

We grant you a limited license to access and make personal use of this site. This license does not include:

  • Modification: You may not modify, reproduce, or resell any part of the site without our express written consent.
  • Unauthorized Use: You may not use our products for any illegal or unauthorized purpose.
  • Interference: You must not transmit any worms, viruses, or any code of a destructive nature.

User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

Accuracy of Information

We strive to provide accurate and up-to-date information but do not warrant that all content is error-free or complete.

Our Offerings

Products and Services

We offer various products related to foot care and accessories through our online store.

Product Descriptions

We attempt to be as accurate as possible in describing our products. However, we do not guarantee that product descriptions or other content are entirely accurate, complete, reliable, or error-free.

Pricing

Prices for our products are subject to change without notice.

  • Currency: All prices are listed in Euros and include applicable taxes unless otherwise stated.
  • Errors: In the event of a pricing error, we reserve the right to cancel orders affected by the error.

Availability

We cannot guarantee that all products will be in stock at all times. We reserve the right to limit the quantities of any products or services we offer.

Purchasing from Us

Orders and Payment

When you place an order, you agree to provide current, complete, and accurate purchase and account information.

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product Availability: If the product is out of stock.
  • Suspected Fraud: If we suspect an unauthorized or fraudulent transaction.

Payment Terms

All payments must be made at the time of purchase.

  • Accepted Methods: We accept major credit cards and other payment methods as indicated on the site.
  • Payment Processing: Payments are processed securely through our payment gateway providers.

Taxes and Duties

You are responsible for any applicable taxes, duties, or customs charges associated with your purchase.

Receiving Your Order

Shipping and Delivery

We strive to process and ship orders promptly.

Shipping Policy

  • Processing Time: Orders are typically processed within 7 business days.
  • Shipping Methods: Various shipping options are available at checkout.
  • Delivery Times: Estimated delivery times are provided but are not guaranteed.

Shipping Charges

Shipping costs are calculated based on the shipping method selected and the destination.

International Shipping

For orders shipped outside of Spain, you are responsible for any customs duties or taxes.

Our Return Policy

Returns and Refunds

Your satisfaction is important to us. If you are not satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

  • Time Frame: Returns are accepted within 30 days of the delivery date.
  • Condition: Items must be unused, in original packaging, and in the same condition as received.
  • Non-Returnable Items: Certain products, such as perishable goods, intimate apparel, or health and personal care items, are not eligible for return.

Return Process

To initiate a return:

  1. Contact Us: Email us at info@feetbetter.org with your order number and reason for return.
  2. Receive Authorization: Wait for return authorization and instructions.
  3. Ship the Item: Return the item to the address provided.

Refunds

  • Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved Refunds: Will be processed to your original method of payment within 7 business days.
  • Shipping Costs: Original shipping charges are non-refundable. Return shipping costs are your responsibility unless the return is due to our error.

Exchanges

We replace items if they are defective or damaged. Contact us for exchange instructions.

Our Content

Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Feet Better or its content suppliers and is protected by intellectual property laws.

Usage Restrictions

You may not reproduce, distribute, or create derivative works from any part of the site without our express written permission.

Understanding Our Liability

Limitation of Liability

To the fullest extent permitted by law, Feet Better shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of products.

No Warranty

We provide the site and products on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

Your Responsibility

Indemnification

You agree to indemnify, defend, and hold harmless Feet Better and our affiliates from any claim or demand arising out of your breach of these Terms and Conditions or violation of any law or rights of a third party.
Legal Framework

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms and Conditions shall be resolved through negotiation, mediation, or binding arbitration in accordance with Spanish rules.

Partial Invalidity

Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
Ending Our Agreement

Termination

We may terminate or suspend access to our site and services immediately, without prior notice, for any reason, including breach of these Terms and Conditions.

Effect of Termination

Upon termination, your right to use the site will cease immediately. Provisions that should survive termination shall remain in effect.

Complete Understanding

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Feet Better regarding the use of our site and supersede any prior agreements.
Get in Touch

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: info@feetbetter.org

We are here to assist you and address any concerns you may have.